Frequently Asked Questions & Warranty Info
Commonly asked questions are noted below, however if you have questions which are not addressed in this website, we'd love to hear from you.
Please call us at 905 876 4766 or send us an e-mail at email@example.com
|PURCHASING FEHERGUARD PRODUCTS
Q. I can't find on this website how I can purchase FeherGuard items, can you direct me where?
Q. Where can we purchase FeherGuard items?
Q. My registration form notes I can register on-line and I cannot locate where to do so.
FeherGuard strives to make your purchase experience as friendly as possible. We have recently decided the form you may have received in your reel box or the option to register on-line are no longer required. Please retain your original purchase receipt and should you have any challenges with your product we ask that you follow the Warranty Claim instructions below.
*Length of warranty coverage still applies based on the model purchased.
Q. What are the steps I need to take if I believe I have a warranty claim?
Warranty claims are to be submitted via e-mail to firstname.lastname@example.org "All warranty claims require the following":
Q. I have questions concerning items "purchased on-line".
REMOVING THE SYSTEM FROM YOUR POOL
Q. How should I move my system off the pool when I want to swim?
Q. Can one person assemble the system easily?
Q. Do you have any assembly videos available on-line?
Q. I would like to install my system vertically on my fence, is this okay?
Q. I lost a few of the screws supplied to put my reel system together, what type of screws should I ask the hardware store for?
- Safety Glasses
- Tape Measure
- Pencil & Scissors
- Adjustable wrench
- Portable Drill
*1/8" Pilot holes can be used on tube sets.